IT Global Service Associate

Job Details

• Job Type: Full Time
• Eligible Branches: IT,Computer Engineering
• Batch: Fresher
• Location: Pune, India
• CTC: As per company standards
• Last Date to Apply: 30 Sept 2025

Role Explained (Simple)

Provide Level 1 IT support across Infrastructure, IT Support, Client Operations, and Security Operations Center. Act as a global IT helpdesk, handling incident resolution, troubleshooting, and end-to-end solution integration. Perform system installations, configurations, health checks, and basic security monitoring. Assist in change management, documentation, and infrastructure monitoring. Support onsite operations, meeting rooms, and basic IT/security tasks. Work in shifts with functional oversight and collaborate closely with Pune IT teams for knowledge sharing and escalations.

Required Skills

• Maximum upto 2 years of experience in level 1 IT support function preferably in a production/data center environment
• Open to work in shifts (rotational and/or night shift)
• BE/BTech or master’s degree in computer engineering, Computer science, or a closely related field or foreign equivalent. Procurement domain will be an added advantage.
• Teamwork

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